Privacy Policy

Information We Collect

Depending on your interactions with our website, we may collect your name, email address, telephone number, company name, professional information, project details, service requirements, and information you submit through our forms or communications.

We may also process technical information associated with website functionality, authentication, and security.

How We Use Your Information

We use information to respond to inquiries, evaluate quotation requests, communicate about our services, support authorized employee access, maintain business records, operate website functionality, and address security or technical issues.

Business communications and promotional activities, where applicable, are subject to relevant legal requirements and communication preferences.

Employee Portal and Microsoft Authentication

The Employee Portal provides restricted access to authorized users. Account management may involve employee identification, professional details, authentication information, access permissions, and relevant account activity.

Authentication may be provided through Microsoft identity services. Information associated with Microsoft authentication may also be processed according to Microsoft's applicable privacy practices.

Website Forms and Chatbot

Information submitted through our contact forms, quotation requests, and other inquiries may be reviewed by authorized JC Automation personnel to provide assistance and evaluate business requests.

Questions submitted through the website chatbot may be processed to provide information, support follow-up communications, and improve the effectiveness of the service.

Please avoid sharing sensitive personal data or confidential business information through public website forms or chatbot interactions unless specifically requested through an authorized channel.

Cookies and Similar Technologies

Certain website features use cookies or browser storage to support authentication, security, functionality, and preferences.

Google Analytics 4 is planned for the redesigned website but has not been confirmed as active. If enabled, the relevant disclosures will be updated to reflect its actual configuration and applicable consent requirements.

Please refer to our Cookie Policy for additional information.

Third-Party Service Providers

Our website may rely on external providers for hosting, content management, authentication, communications, and related technical services. These providers may process information where necessary to support their respective functions.

Some website features may also contain links to or embedded content from external platforms, including YouTube, whose own privacy practices may apply when you interact with their services.

Information Security and Retention

JC Automation uses organizational and technical measures intended to protect information handled through its services. However, no electronic system can guarantee absolute security.

Information may be retained as reasonably necessary for business operations, relevant recordkeeping, and applicable legal obligations. Actual retention requirements may vary depending on the information and the associated business process.

Your Privacy Requests

Subject to applicable law, you may request information about personal data we maintain, or ask for corrections where appropriate. We may need to verify your identity before responding to certain requests.

For privacy-related inquiries, contact contact@jcapr.com .

Policy Updates

We may update this Privacy Policy to reflect changes in our website, services, or applicable requirements. Updates will be published on this page with a revised date.